FAQs.
1. What does Summit Insight Group do?
Summit Insight Group is a veteran-owned private investigations agency based in Colorado Springs, Colorado, providing discreet investigative services for individuals, businesses, and law firms. We specialize in domestic, civil, and digital investigations — including infidelity, custody, fraud, cybercrime, and CSAM-related cases — always conducted with professionalism, confidentiality, and integrity.
2. Are your investigators licensed?
Yes. Summit Insight Group operates under proper state licensure and complies with all Colorado laws governing private investigations. We are also pursuing additional licensure in Texas and New Mexico to expand our coverage responsibly and legally.
3. What areas do you serve?
We are based in Colorado Springs and serve clients across the Front Range, Denver Metro, and throughout Colorado. We also assist with multi-state cases through our vetted network of contracted licensed investigators.
4. How confidential are your services?
All consultations and investigations are 100% confidential. We take great care to protect client identity, case details, and sensitive evidence. Information is shared only with authorized individuals and, if necessary, law enforcement — always with client consent or as required by law.
5. How much do your services cost?
Our rates vary based on the type, complexity, and duration of the investigation. We provide transparent estimates after an initial consultation, and there are no hidden fees. Hourly and flat-rate options are available for specific case types.
6. How do I get started?
You can begin by contacting us via phone, email, or our website contact form. We’ll schedule a confidential consultation to discuss your situation, explain the process, and determine the best investigative approach.
7. Do you work with attorneys and law firms?
Yes. We frequently assist attorneys with evidence gathering, surveillance, witness interviews, and case preparation for both civil and criminal matters. Our reports are written in clear, court-ready format and can include sworn statements or testimony when required.
8. What types of personal investigations do you handle?
We assist clients with:
Infidelity and divorce investigations
Child custody and family relations
Missing persons and skip tracing
Harassment, stalking, or defamation cases
All are handled discreetly and with compassion, ensuring facts are gathered ethically and accurately.CSAM and child exploitation
9. Do you handle digital and cyber investigations?
Yes. Our team has experience in cybercrime, digital forensics, and online intelligence (OSINT). We investigate fraud, identity theft, online harassment, sextortion, and digital evidence recovery — always within legal and ethical boundaries.
10. What is CSAM, and how does Summit handle these cases?
CSAM stands for Child Sexual Abuse Material, a serious and federally regulated crime. Summit Insight Group provides lawful investigative support in CSAM-related matters, assisting families, attorneys, and organizations with digital analysis, consultation, and coordination with law enforcement. We do not view, possess, or distribute illegal material — any discovery of such evidence is immediately referred to proper authorities.
11. Can you remove harmful or unlawful online content?
Yes. We assist with online content removal by documenting evidence, preparing proper reports, and guiding clients through platform reporting and legal takedown procedures. This includes cases involving non-consensual imagery, harassment, or defamatory content.
12. Will my information be shared with law enforcement?
We only share information with law enforcement when legally required (for example, in cases involving child exploitation, imminent harm, or court orders). Otherwise, all investigative details remain strictly confidential between Summit Insight Group and the client.
13. Do you guarantee results?
We guarantee professional effort, accuracy, and discretion, but as with any investigation, results cannot be guaranteed due to factors beyond our control. Our commitment is to deliver factual, verifiable findings and honest communication throughout the process.
14. How long does an investigation take?
Timeframes vary depending on the case type, evidence availability, and scope. Some cases resolve within days; others may take several weeks. We provide regular progress updates and keep clients informed every step of the way.
15. What is your reporting process?
At the conclusion of each case, clients receive a detailed written report, including verified findings, photographs, and supporting documentation when applicable. Reports are prepared in court-admissible format and can be used for legal or personal purposes.
16. How do you handle sensitive or traumatic cases?
Our investigators approach every case — especially those involving victims, minors, or families — with compassion and professionalism. We maintain trauma-informed practices and work closely with clients to ensure dignity, privacy, and respect throughout the investigation.
17. Can you testify in court?
Yes. When required, Summit Insight Group provides professional testimony or affidavits related to our investigative findings. All documentation is prepared according to evidentiary standards.
18. What makes Summit Insight Group different?
Summit Insight Group combines law enforcement experience, military discipline, and investigative precision with a client-centered approach. We focus on truth, clarity, and ethical conduct — delivering results you can trust.